How can we help?
Contact us about accounts, subscriptions, purchases, reports, moderation, privacy, safety, or technical issues.
support@thefurfinder.comResponse expectations
Include the email on your account, device platform, app version, and a short description. Do not send passwords, full payment-card details, or unnecessary medical information.
Standard support
We aim to acknowledge standard requests within 2 business days. Complex account, purchase, privacy, or moderation reviews may take longer, and we will provide an update when possible.
Urgent safety
The Fur Finder is not an emergency service. Contact local emergency services, police, council, or an emergency veterinarian first when a person or animal is in immediate danger, then report the user or content to us.