Questions about reports, matching, accounts, subscriptions, or app access.
support@thefurfinder.comFor vets, shelters, rescues, and organisations joining our directory or partner network.
For deletion requests, privacy concerns, and policy-related questions.
privacy@thefurfinder.comLocation supports map pins and nearby alerts; camera and photo access support pet reports and optional biometric pet images; notifications support report and match alerts. You can deny or later change permissions in device settings, although related features may not work.
No. AI results are suggestions based on available images and report details. Always verify ownership, markings, records, and microchip information before handing over a pet.
Use the report or block controls on the relevant profile, message, comment, Quick Snap, or report. For urgent safety issues, contact local emergency services first and then email support@thefurfinder.com.
Subscriptions renew unless cancelled through the store account used to purchase them. Deleting your Fur Finder account does not cancel an App Store or Google Play subscription.